CRM software (customer relationship management software) is a tool that's designed to help your organization offer your customers a unique and seamless experience, as well as build better relationships by providing a complete picture of all customer interactions, keeping track of your sales, organizing and prioritizing
Key Features
1. Contact management
2. Interaction tracking
3. Email integration
5. Document management
6. Quotes/proposal management
7. Pipeline management
8. Workflow automation
9. Reporting/analytics
10. Project Management
11. Task Management