We will diagnose an issue on your website and advise on the next steps you need to take. In the majority of circumstances an additional job will be required to fix the issue unless it's relatively minor then we'll do what we can in with this purchase.
IMPORTANT - If you currently have a white screen with NO access to anything on your site you'll need to purchase the "white screen" add-on below and provide Hosting Control Panel / FTP details for us to help diagnose the issue